Friendly to spammers? Or just terrible customer service?
Followup: Burst.net responded on 3/24/2011, over a month after I submitted the support request.
Matt W has responded to your ticket.
Please preserve the subject line. This is important.
As far as I know that is not a violation of our AUP. I’m forwarding this ticket to one of our abuse representatives now for confirmation.
Technical Support Representative
BurstNET Technologies, Inc.
Technical Support is always available via http://support.burst.net